Privacy Policy

Effective Date: March 1, 2026

At Moonbrew, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, we may collect the following types of information:

Personal Information

Information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information
  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and shipping notifications
  • Respond to inquiries and requests
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications (where permitted by law)

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Payment Information

Payments are processed through secure third-party payment providers.

We do not store or have direct access to your complete payment card information.

Payment processors maintain and process your payment information in accordance with their own privacy policies and security standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website performance
  • Measure advertising effectiveness
  • Personalize your shopping experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising partners
  • Customer support platforms

These third parties are authorized to use your information only as necessary to provide services on our behalf.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Objection to certain data uses
  • Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below.

California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to request information regarding the collection, use, and disclosure of personal information.

Requests may be submitted using the contact information listed below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it promptly.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting on this page. The updated Effective Date will indicate when revisions were made.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Moonbrew

Email: support@moonbrew-sale.com

Website: moonbrew-sale.com

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)